Moon Palace The Grand Cancun ★★★★★

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Moon Palace The Grand Cancun All Inclusive | Cancún | Mexico

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, 77500 Cancún, Mexico

➤ Moon Palace The Grand Cancun All Inclusive | Quintana Roo

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.

A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.

You will find a 24-hour front desk, hairdresser's, and gift shop at the property.

This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

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Room choices in Moon Palace The Grand Cancun

Moon Palace The Grand Cancun Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Wardrobe or closet, Alarm clock
Outdoors Outdoor furniture, Sun terrace, Private beach area, Terrace, Garden
Kitchen Coffee machine, Cleaning products
Room Amenities Socket near the bed
Activities Bicycle rental, Live sport events (broadcast), Live music/performance, Tour or class about local culture Additional charge, Happy hour, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site Additional charge, Nightclub/DJ, Entertainment staff, Mini golf, Snorkelling Additional charge, Horse riding Additional chargeOff-site, Diving Additional charge, Bowling Additional charge, Cycling, Table tennis, Billiards, Children's playground, Games room, Fishing Additional chargeOff-site, Hot tub, Golf course (within 3 km) Additional charge, Tennis court
Living Area Seating Area, Desk
Media & Technology Flat-screen TV, Cable channels, Telephone
Food & Drink Coffee house on site, Fruits, Wine/champagne Additional charge, Kid meals, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking
Reception services Invoice provided, Lockers, Private check-in/check-out, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Chapel/shrine, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
9 swimming pools Opening times, Open all year, All ages welcome, Pool is on rooftop, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, Adult only, Pool is on rooftop, Heated pool, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Opening times, Open all year, All ages welcome, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool
Wellness Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Massage chair, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Moon Palace The Grand Cancun Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Moon Palace The Grand Cancun All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check in.

Please note that shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Moon Palace The Grand Cancun All Inclusive

Moon Palace The Grand - Cancun

The Grand at Moon Palace Hotel

The Grand at Moon Palace All Inclusive Hotel

The Grand at Moon Palace All Inclusive

How do I get the best price guarantee for Moon Palace The Grand Cancun?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Moon Palace The Grand Cancun. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Moon Palace The Grand Cancun?

WiFi is available in all areas and is free of charge.

Is there free parking available at Moon Palace The Grand Cancun?

Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking

What are the outdoor activities at Moon Palace The Grand Cancun

Outdoor furniture, Sun terrace, Private beach area, Terrace, Garden

What languages are spoken at Moon Palace The Grand Cancun?

English, Spanish

What are the general services offered at Moon Palace The Grand Cancun?

Shuttle service Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Chapel/shrine, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service

Are pets allowed at Moon Palace The Grand Cancun?

Pets are not allowed.

What is the check-in time at Moon Palace The Grand Cancun?

From 15:00

What is the check-out time at Moon Palace The Grand Cancun?

Until 12:00

100% real reviews of Moon Palace The Grand Cancun

If you have any questions regarding the facilities or services provided at Moon Palace The Grand Cancun, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Moon Palace The Grand Cancun
Relaxing
The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.
Our tv didn’t work and when fixed still didn’t work which was a shame. House keeping knocked on the door anytime from around 7am which was very early. There was food all outside the rooms in the mornings. The prices on site for essentials were excessive - after sun 28$
8,0
Purpose of trip: Leisure trip
What was the highlight of Moon Palace The Grand Cancun
I love how all the restaurants very organized can you make a reservation you’ll get right in every time you wanna go som
Very convenient for family with kids adults are fun too there are karaoke bar Library lounge also club
Book an excursion, their staff, speaking very little English, telling you to go to the bus stop somehow because of the misunderstanding we were five minutes late to the bus , they left us , but the hotel blamed us for being late , WE Didn’t LATE!!!! Instead of offer us for a taxi to the docks, the manager told us we had to pay and it’s cost $50usd , we kept telling them that you guys the ones told us the wrong way .!!! They have to pay for taxi for us instead.!!! He said NO ???????????? .MIGUEL that is the manager name .! We will not booked any excursions through the hotel anymore.!!! For what they did . Is the principal!!!
8,0
Purpose of trip: Leisure trip
What was the highlight of Moon Palace The Grand Cancun
Fun for everyone
Property was very large but had everything for everyone. Great variety of restaurants to choose from. Resort was busy but with so much space you couldn’t tell how busy it was. Gym was large and had everything.
Cockroaches in rooms (not ours but my mother and brother had them). Food wasn’t the best but good. People saved pool chairs but never showed up. No floaties available for lazy river.
7,0
Purpose of trip: Leisure trip
What was the highlight of Moon Palace The Grand Cancun
acceptable stay
excellent room with comfortable beds, ample bathroom and amenities. The steakhouse and Jade restaurants are the winner by far. Good selection in beverage and liquors and affordable prices for the ones that you have to pay
the buffet not so great as expected with acceptable food. The Caribbean and Circus are a no no in food and service. Adults, before going to Circus try to eat something better before you go or you are going to be sorry. Also is annoying the salesman trying to sell you the timeshare that they offer

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